Journal Articles

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Lazzaro-Salazar, M., Arenas, S., Mundaca, E. A., Saracini, C., Zayts, O., & Lucero, B. (2025). Perceptions of Nature in Cordillera and Urban Settings in Cultural Transitions of Colla Communities From Northern Chile. SAGE Open, 15(2).
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Luo, Z., & Zayts-Spence, O. (2024). “Doing genetic literacy”: a discourse-oriented approach to literacy in genetic contexts. New Genetics and Society, 43(1), e2435832.
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Edmonds, D. M., & Zayts-Spence, O. (2024). “I’m not an anxious person”: end-of-life care workers constructing positive psychological states. BMC psychology, 12(1), 432.
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Wu, J. Z. Z., Zayts-Spence, O., & Fortune, Z. (2024). Conceptualizing mental health stigma in organizational settings: a sociolinguistic perspective. BMC psychology, 12(1), 713.
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Tse, V. W. S., & Zayts-Spence, O. (2024). “Yu haf no idr how feckin fablus I feel rite now”:“Wine mom” humour in an online support group for mothers during COVID-19. Discourse, Context & Media, 61, 100816.
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Edmonds, D. M., Zayts-Spence, O., Au, I. N. Y., & Yuen, J. K. Y. (2024). “They are not taking it seriously”: Constructing family dynamics in end-of-life care interactions in Hong Kong. Death Studies, 1-13.
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Edmonds, D. M., Zayts-Spence, O., Fortune, Z., Chan, A., & Chou, J. S. G. (2024). A scoping review to map the research on the mental health of students and graduates during their university-to-work transitions. BMJ Open, 14(3), e076729.
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Edmonds, D., Zayts-Spence, O., Fortune, Z., & Fung, S.Y.J. (2023). Graduates’ perceptions and employers’ expectations: Essential skills in Hong Kong workplaces during the COVID-19 pandemic and beyond. Industry and Higher Education. 38(4), 385-395.
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Zayts-Spence, O., Edmonds, D., & Fortune, Z. (2023). Mental Health, Discourse and Stigma. BMC Psychology, 11(1), 180.
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Ng, S., Wong, W.C.P., Reidy, H, & Zayts, O. (2023). The relationship between personal mental health experiences and public expressions of mental health stigma. BJPsy Open, 9(3).
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Zayts, O., Edmonds, D. M., Kong, B. C. K., & Fortune, Z. (2023). Mental health of new and recent graduates during the university-to-work transition: A scoping review protocol. BMJ Open, 13(4), e071357.
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Zayts-Spence, O. A., Tse, V. W. S., & Fortune, Z. (2023). ‘Feel like going crazy’: Mental health discourses in an online support group for mothers during COVID-19. Discourse & Society, 34(2), 255–270.
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Edmonds, D., Zayts, O., Adler, C. (2022). Communicating in crisis: Reflections, opportunities, and challenges for healthcare communication in the COVID-19 pandemic. Qualitative Health Communication, 1(2): 104-117.
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Hui, A., Zayts, O., & Chung, B. (2022). Elicitation of children’s understanding of information in pediatric genetic counseling encounters: A discourse‐oriented perspective. Journal of Genetic Counseling, 31(2), 534-545.
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Lazzaro-Salazar, M. & Zayts, O. (2021). Migrant doctors' narratives about patients: A study of professional identity in Chile and Hong Kong. Narrative Inquiry. 33(1), 153-175.
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Zayts‐Spence, O., Fung, J. L., & Chung, B. H. (2021). ‘Do language and culture really matter?’: A trans‐disciplinary investigation of cultural diversity in genetic counseling in Hong Kong. Journal of Genetic Counseling, 30(1), 75-84. [most cited journal article 2021/22]
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Wong, H.M., Bridges, S.M. Ma, K.W., Yiu CKY, McGrath, C.P., & Zayts, O.A. (2020). Advanced informatics understanding of clinician-patient communication: A mixed method approach to oral health literacy talk in interpreter-mediated pediatric dentistry. PLoS ONE, 15(3), e0230575.
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Zayts, O. & Norrick, N. (2020). Narratives of vicarious experience in professional and workplace contexts: Introduction to the special issue. Journal of Pragmatics, 155: 64-49.
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Zayts, O. & Norrick, N. (2020). “Pragmatics is the way of the future”: An interview with Neal Norrick. Journal of Pragmatics.
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Luo, Z., Zayts, O., & Shipman, H. (2020) “His story is truly vivid…”: The role of narratives of vicarious experience in commodification and marketisation of genetic testing in Chinese social media. Journal of Pragmatics, 155, 111-122.
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Schnurr, S., Zayts, O., Schroeder, A., & Le Coyte-Hopkins, C. (2019). “It is not acceptable for the husband to stay at home”: Taking a discourse analytic perspective to capture the gendering at work. Gender, Work and Organization, 27(3), 414-434.
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Pilnick, A. & Zayts, O. (2019). The power of suggestion: Examining the impact of presence or absence of shared first language in the antenatal clinic. Sociology of Health and Illness, 41 (6), 1120-1137.
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Zayts, O., Shipman, H., Fung, J. L-F., Liu, A. P-Y., Kwok, S-Y., Tsai, A. C-H., Yung, T-C., & Chung, B. H-Y. (2019). The different facets of “culture” in genetic counseling: A situated analysis of genetic counseling in Hong Kong. American Journal of Medical Genetics Part C: Seminars in Medical Genetics, 181(2): 187-195.
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Chan, A., Schnurr, S., & Zayts, O. (2018). Exploring face, identity and relationship management in disagreements in business meetings in Hong Kong. Journal of Politeness Research, 14(2), 279-306.
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Zayts, O. & Luo, Z. (2017). Commodification and marketization of genetic testing through online direct-to-consumer platforms. Discourse and Communication, 11(6), 630–647.
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Laurino, M. Y., Leppig, K.A., Abad, P.J., Cham, B., Chu, Y., Kejriwal, S., Lee, J. M. H., Sternen, D. L.,Thompson, J.K., Burgess, M., Chien, S., Elackatt, N., Lim, J. Y., Sura, T., Faradz, S., Padilla, C., Cutiongco de-la Paz, E., Nauphar, D., Khanh Nguyen, N., Zayts, O., Chi, D.V., & Thong, M.-K. (2017). A Report on Ten Asia Pacific Countries on Current Status and Future Directions of the Genetic Counseling Profession: The Establishment of the Professional Society of Genetic Counselors in Asia. Journal of Genetic Counseling, 27(1): 21-32.
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Wong, H.M. G., Bridges, S.M., McGrath, C. P., Yiu, C. K. Y., Zayts, O., & Au, T.K.F. (2017). Impact of prominent themes in clinician-patient conversations on caregiver’s perceived quality of communication with paediatric dental visits. PLoS One, 12(1): e0169059.
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Zayts, O., Sarangi, S., & Schnurr, S. (2016). The management of diagnostic uncertainty and decision-making in genetics case conferences. Communication and Medicine, 13(1), 37-55.
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Schnurr, S., Zayts, O., & Hopkins, C. (2016). Challenging hegemonic femininities. The discourse of trailing spouses in Hong Kong. Language in Society, 45 (4), 533-555.
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Pilnick, A. & Zayts, O. (2016). Advice, authority and autonomy in Shared Decision Making in antenatal screening: The importance of context. Sociology of Health and Illness, 38 (3), 343-359.
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Bridges, S., Drew, P., Zayts, O., McGrath, C., Yiu, C.K.Y., Wong, H. M., Au, T. K. F., & Chong, B.H. (2015). Interpreter-mediated Dentistry. Social Science and Medicine, 132, 197-207.
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Chan, A., Zhang, W., Zayts, O., Tang M. H.Y., & Tam, W. K. (2015). Directive-giving and grammatical forms: Mitigation devices in a medical laboratory setting. Chinese Language and Discourse, 6 (2), 133-161.
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Zayts, O. & Schnurr, S. (2014). More than ‘information provider’ and ‘counselor’: Constructing and negotiating roles and identities of nurses in genetic counseling sessions. Journal of Sociolinguistics, 18(3), 345-369.
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Pilnick, A. & Zayts, O. (2014). "It’s just a likelihood": uncertainty as topic and resource in conveying ‘positive’ results in an antenatal screening clinic. Symbolic Interaction, 37(2), 187-208.
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Yau, A. & Zayts, O. (2014). "I don’t want to see my children suffering after birth": The ‘risk of knowing’ talk and decision-making in prenatal screening for Down syndrome in Hong Kong. Health, Risk and Society, 16(3), 259-276.
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Schnurr, S., van de Mieroop, D. & Zayts, O. (2014). Positioning oneself in relation to larger collectivities in expatriates’ workplace narratives. Narrative Inquiry, 24 (2), 386-407.
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Zayts, O., Sarangi, S., Thong, M.K., Chung, B.H.Y., Lo, I.F.M., Kan, A.S.Y., Lee, M.H., Padilla, C.D., Cutiongco-de la Paz, E.M., Faradz, M.H.S., & Wasant, P. (2013). Genetic counseling/consultation in South-East Asia: A report from the workshop at the 10th Asia Pacific Conference on Human Genetics. Journal of Genetic Counseling, 22 (6), 917-924.
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Kang, M. A. & Zayts, O. (2013). Interactional difficulties as a resource for patient participation in a prenatal screening setting in Hong Kong. Patient Education and Counseling, 92(1), 38-44.
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Schnurr, S. & Zayts, O. (2013). “I can't remember them ever not doing what I tell them!” Negotiating ‘upward’ refusals in multicultural workplaces in Hong Kong. Intercultural Pragmatics, 10 (4), 593– 616.
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Zayts, O. & Sarangi, S. (2013). Modes of risk explanation in telephone consultations between nurses and parents for a genetic condition. Health, Risk and Society, 5(2), 194-215.
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Zayts, O. & Schnurr, S. (2013). “[She] said: ‘take the test’ and I took the test”. Relational work as a framework to approach directiveness in prenatal screening of Chinese clients in Hong Kong. Journal of Politeness Research: Language, Behavior, Culture, 9(2), 187-210.
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Schnurr, S. & Zayts, O. (2012). ‘You have to do what you have to do’: Constructing professional identities in multicultural workplaces in Hong Kong. Pragmatics, 22(2), 279-299.
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Pilnick, A. & Zayts, O. (2012). “Let’s have it tested first”: Choice and circumstances in decision-making following positive antenatal screening in Hong Kong. Sociology of Health and Illness, Special issue, The Sociology of Medical Screening: Past, Present and Future, N. Armstrong & H. Eborall, eds., 34 (2), 266-282.
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Zayts, O. & Schnurr, S. (2011). Laughter as a medical provider’s resource: Negotiating informed choice in prenatal genetic counseling. Research on Language and Social Interaction, 44 (1), 1-20.*
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Zayts, O. & Kang, A.M. (2010). Communication in healthcare settings: Interactional perspectives from Asia. Journal of Asian Pacific Communication, 20(2), 165-168.
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Zayts, O. & Kang, A. M. (2010). Information delivery in prenatal genetic counseling: On the role of initial Inquiries. Journal of Asian Pacific Communication, 20(2), 243-259.
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Kang, M. A. & Zayts, O. (2010). Patient participation within a globalised patient population: Interactional difficulties in a prenatal counseling context in Hong Kong. Journal of Asian Pacific Communication, 20(2), 169-184.
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Zayts, O. & Kang, A.M. (2009). ‘So, what test do you prefer?’ Negotiating politic behavior in an L2 prenatal genetic counselling setting in Hong Kong. Journal of Politeness Research: Language, Behaviour, Culture, 5 (1), 33-52.







