Books

• Schnurr, S. & Zayts, O. (2017). Language and Culture at Work. Abingdon; New York: Routledge.

• Zayts, O. & Bridges, S. (eds). (2023) “Language, Health and Culture: Problematizing ‘Global Centres’ and ‘Peripheries’ in Healthcare Communication Research”. Routledge.

• ​Zayts, O. (forthcoming). Ethics and autonomy in intercultural communication in healthcare. To appear in: Crichton J. & Martin, G., eds., Handbook in Intercultural Communication in Healthcare. Mouton de Gruyter

​​

• Zayts, O. and Hui, HY. (forthcoming). Informed consent-in-interaction in intercultural genetic counselling. To appear in: Crichton J. & Martin, G., eds., Handbook in Intercultural Communication in Healthcare. Mouton de Gruyter.

​

• Edmonds, D. M., & Zayts-Spence, O. (2024). Conclusion: Advancing healthcare communication research in “Global Peripheries.” In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 173–192). Routledge.

​

• Luo, Z., & Zayts-Spence, O. (2024). The discursive construction and negotiation of genetic knowledge in an online health forum in Mainland China. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 138–153). Routledge.

​

• Shipman, H., & Zayts-Spence, O. (2024). The “mad consultant dealing with mad people” A discursive historical approach to tensions regarding mental health stigma in Hong Kong. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 119–137). Routledge.

​

• Edmonds, D. M., Zayts-Spence, O., & Yuen, J. K. Y. (2024). Exploring end-of-life care in palliative care consultations in Hong Kong. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 82–100). Routledge.

​

• Zayts-Spence, O. (2024). Introduction. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, Health and Culture: Problematizing the Centers and Peripheries of Healthcare Communication Research (pp. 1–19). Routledge.

​​

• Zayts, O., Sarangi, S. & Schnurr, S. (2023). Shared expertise in negotiating future actions in the genetics case conference. In S. Sarangi & P. Linell, eds. Team Talk. Decision-making across the Boundaries in Health and Social Care. London: Equinox Publishing.

​​

• Zayts, O. & Lazzaro-Salazar, M. (2020). A sociolinguistic investigation of professional mobility and multicultural healthcare communication. In Z. Demjén, ed. Applying Linguistics in Illness and Healthcare Contexts. Bloomsbury Academic, pp. 299-325.

​

• Zayts, O. & Zhou, F. (2020).  Politeness and relational work in novel digital contexts of healthcare communication. In D.  Archer, K.  Grainger & P. Jogodziński, eds. Politeness in Professional Contexts. Amsterdam, Philadelphia: John Benjamins, pp. 107-126.

​

• Zayts, O. (2017). Genetic Counselling/Consultations in Non-English Dominant Contexts: Decision-making regarding testing. In B. Vine, ed. Routledge Handbook of Language in the Workplace (Handbooks in Linguistics Series). Routledge, pp. 187-199. 

​

• Zayts, O. & Schnurr, S. (2017). Epistemic ‘struggles’. When nurses’ expert identity is challenged by ‘knowledgeable’ clients. In D. van de Mieroop & S. Schnurr, eds. Identity Struggles. Evidence from Workplaces around the World. Amsterdam, Philadelphia: John Benjamins, pp. 79-93.

​

• Zayts, O. & Schnurr, S. (2017). Patient laughter as an interactional resource in an L2 context of prenatal screening in Hong Kong. In N. Bell, ed. Multiple Perspectives on Language Play. Language Play and Creativity Series, vol. 1, Berlin, Boston: de Gruyter Mouton. 119-142.

​

• Schnurr, S., Chan, A., Loew, J. & Zayts, O. (2017). Leadership and culture: When stereotypes meet actual workplace practice. In C. Ilie & S. Schnurr, eds.  Challenging leadership stereotypes through discourse: Power, management and gender. Springer, pp. 95-117. 

​

• Zayts, O. & Pilnick, A. (2014). Genetic counseling in multilingual and multicultural contexts. In H. Hamilton & Chou, W.-Y., eds. Handbook on Language and Health Communication. London and New York: Routledge, pp. 557-572.

​

• Zayts, O. & Schnurr, S. (2012). “You may know better than I do”. Negotiating advice-giving on Down syndrome screening in a Hong Kong prenatal hospital. In H. Limberg & M. A. Locher, eds. Advice in Discourse. Amsterdam: John Benjamins, pp. 195-212.

​

• Zayts, O., Wake, V. Y., & Schnurr, S. (2012). Chinese prenatal genetic counseling discourse in Hong Kong: Health care providers’ (non)directive stance, or who is making the decision. In Y. Pan & D. Gazdar, eds. Chinese Discourse and Interaction: Theory and Practice. London: Equinox. 228-247.

​

• Pilnick, A. & Zayts, O. (2012). “Let’s have it tested first”: Choice and circumstances in decision-making following positive antenatal screening in Hong Kong. In N. Armstrong & H. Eborall, eds. The Sociology of Medical Screening: Critical Perspectives, New Directions. 1st edition. Blackwell Publishing Ltd.

​

• Schnurr, S. & Zayts, O. (2011). Be(com)ing a leader. A case study of co-constructing professional identities at work. In J. Angouri & M. Marra, (eds). Professional Identity. Basingstoke [England]; New York Palgrave McMillan, pp. 40-60.

​

• Zayts, O., Kang, M.A. & Zhang, W. (2009). Pursuing informed choice in prenatal genetic counseling: a discourse analytic perspective. In R. Ma, ed. 醫病溝通知多少 (How Much Do You Know about Doctor-Patient Communication?). Hong Kong: 匯知教育出版有限公司 (KAI Education Publishing Co., Ltd.) (in Chinese). 161-187.