Books

• Fortune, Z., & Zayts, O. (2026). Thriving Workplaces: Bridging Mental Health Research and Practice. Routledge.

• Schnurr, S., & Zayts, O. (2017). Language and culture at work. Routledge.

• Zayts, O., & Bridges, S. (Eds.). (2023). Language, health and culture: Problematizing ‘global centres’ and ‘peripheries’ in healthcare communication research. Routledge.

• Zayts, O. (2026). Ethics and autonomy in intercultural communication in healthcare. In J. Crichton & G. Martin (Eds.), Handbook of intercultural communication in healthcare. Mouton de Gruyter.

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• Zayts, O., & Hui, H. Y. (2026). Informed consent-in-interaction in intercultural genetic counseling. In J. Crichton & G. Martin (Eds.), Handbook of intercultural communication in healthcare. Mouton de Gruyter.​

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• Zayts, O. (2025). Transculturing in healthcare settings: The case of genetic counselling in Hong Kong. In V. G. Sardegna, M. Lazzaro-Salazar, & P. L. Luchini (Eds.), (Mis)understandings in multicultural communication: Implications for second language classrooms and professional settings. Springer Nature.

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• Luo, Z., & Zayts-Spence, O. (2023). The discursive construction and negotiation of genetic knowledge in an online health forum in Mainland China. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, health, and culture: Problematizing the centers and peripheries of healthcare communication research (pp. 138–153). Routledge.

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• Shipman, H., & Zayts-Spence, O. (2023). The “mad consultant dealing with mad people”: A discursive historical approach to tensions regarding mental health stigma in Hong Kong. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, health, and culture: Problematizing the centers and peripheries of healthcare communication research (pp. 119–137). Routledge.

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• Edmonds, D. M., & Zayts-Spence, O. (2023). Conclusion: Advancing healthcare communication research in “global peripheries”. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, health, and culture: Problematizing the centers and peripheries of healthcare communication research (pp. 173–192). Routledge.

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• Edmonds, D. M., Zayts-Spence, O., & Yuen, J. K. Y. (2023). Exploring end-of-life care in palliative care consultations in Hong Kong. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, health and culture: Problematizing the centers and peripheries of healthcare communication research (pp. 82–100). Routledge.

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• Zayts-Spence, O. (2023). Introduction. In O. Zayts-Spence & S. M. Bridges (Eds.), Language, health, and culture: Problematizing the centers and peripheries of healthcare communication research (pp. 1–19). Routledge.

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• Zayts, O., Sarangi, S., & Schnurr, S. (2023). Shared expertise in negotiating future actions in the genetics case conference. In S. Sarangi & P. Linell (Eds.), Team talk: Decision-making across the boundaries in health and social care (pp. xx–xx). Routledge.​

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• Zayts, O., & Lazzaro-Salazar, M. (2020). A sociolinguistic investigation of professional mobility and multicultural healthcare communication. In Z. Demjén (Ed.), Applying linguistics in illness and healthcare contexts (pp. 299–325). Bloomsbury Academic.

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• Zayts, O., & Zhou, F. (2020). Politeness and relational work in novel digital contexts of healthcare communication. In D. Archer, K. Grainger, & P. Jogodziński (Eds.), Politeness in professional contexts (pp. 107–126). John Benjamins.

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• Zayts, O. (2018). Genetic counseling in non-English dominant contexts: Decision-making regarding testing. In B. Vine (Ed.), The Routledge handbook of language in the workplace (pp. 187–199). Routledge.

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• Zayts, O., & Schnurr, S. (2017). Epistemic ‘struggles’: When nurses’ expert identity is challenged by ‘knowledgeable’ clients. In D. van de Mieroop & S. Schnurr (Eds.), Identity struggles: Evidence from workplaces around the world (pp. 79–93). John Benjamins.

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• Zayts, O., & Schnurr, S. (2017). Patient laughter as an interactional resource in an L2 context of prenatal screening in Hong Kong. In N. Bell (Ed.), Multiple perspectives on language play: Language play and creativity series (Vol. 1, pp. 119–142). de Gruyter Mouton.

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• Schnurr, S., Chan, A., Loew, J., & Zayts, O. (2017). Leadership and culture: When stereotypes meet actual workplace practice. In C. Ilie & S. Schnurr (Eds.), Challenging leadership stereotypes through discourse: Power, management and gender (pp. 95–117). Springer.

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• Zayts, O., & Pilnick, A. (2014). Genetic counseling in multilingual and multicultural contexts. In H. Hamilton & W.-Y. Chou (Eds.), The Routledge handbook of language and health communication (pp. 557–572). Routledge.

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• Zayts, O., Wake, V. Y., & Schnurr, S. (2013). Chinese prenatal genetic counseling discourse in Hong Kong: Health care providers’ (non)directive stance, or who is making the decision? In Y. Pan & D. Gazdar (Eds.), Chinese discourse and interaction: Theory and practice (pp. 228–247). Equinox.

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• Zayts, O., & Schnurr, S. (2012). “You may know better than I do”: Negotiating advice-giving on Down syndrome screening in a Hong Kong prenatal hospital. In H. Limberg & M. A. Locher (Eds.), Advice in discourse (pp. 195–212). John Benjamins.​​

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• Pilnick, A., & Zayts, O. (2012). “Let’s have it tested first”: Choice and circumstances in decision-making following positive antenatal screening in Hong Kong. In N. Armstrong & H. Eborall (Eds.), The sociology of medical screening: Critical perspectives, new directions (pp. xx–xx). Blackwell Publishing.

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• Schnurr, S., & Zayts, O. (2011). Be(com)ing a leader: A case study of co-constructing professional identities at work. In J. Angouri & M. Marra (Eds.), Professional identity (pp. 40–60). Palgrave Macmillan.

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• Zayts, O., Kang, M. A., & Zhang, W. (2009). Pursuing informed choice in prenatal genetic counseling: A discourse analytic perspective. In R. Ma (Ed.), 醫病溝通知多少 (How much do you know about doctor-patient communication?) (pp. 161–187). 匯知教育出版有限公司. (In Chinese)​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​